Privacy Policy

Spuds-N-Subs ("we," "us," "our"), located at 865 Highway 17 S, North Myrtle Beach, SC 29582, respects your privacy. This policy explains what information we collect through our website and services, how we use it, and the choices you have. We keep this short and honest.

Information We Collect

• When you contact us — if you fill out our contact form, we collect the details you provide, such as your name, phone number, email address, and your message.
• When you order online — orders are placed through our third-party online ordering provider (see "Online Ordering" below). The information you enter there — name, phone number, delivery address (for delivery orders), and your order details — is collected and processed by that provider, not directly by this website.
• When you join our text list — if you opt in to our text messages, we collect your mobile number and the information you choose to share (see "Text Messages" below).
• Automatically — like most websites, basic technical data (such as your device type, browser, and general usage) may be collected by the services and tools that help operate the site.

How We Use Your Information

• To respond to your questions, messages, and requests.
• To prepare and fulfill your food orders.
• To send you texts about specials, menu changes, and offers — only if you opted in.
• To operate, maintain, and improve our website and service.

We do not sell your personal information.

Online Ordering (Important)

Online ordering on our site is provided by a third-party ordering platform (currently offered through OrderOut and its underlying ordering software). When you place an order, your order information is collected, processed, and stored by that provider and its service providers — which may be located or processed outside the United States. Their handling of your information is governed by their own terms and privacy policy, which we encourage you to review.

Payment cards: card payments are handled by independent, PCI-compliant payment processors. Your full card number is entered directly into the processor's secure system — we never see or store your full card details.

Text Messages (SMS)

If you opt in to our text program, you agree to receive recurring marketing and informational text messages from Spuds-N-Subs. Message frequency varies. Message and data rates may apply.

• Text STOP at any time to unsubscribe.
• Text HELP for help.
• We only text people who have opted in, and we do not sell or share your mobile number with third parties for their own marketing.
• Carriers are not liable for delayed or undelivered messages.

Our text messaging is operated through a third-party messaging provider that processes your number on our behalf.

Cookies & Analytics

Our website may use cookies or similar technologies — including from third-party tools and embedded services (such as online ordering, maps, or social links) — to help the site function and to understand general usage. You can control cookies through your browser settings; some features may not work if you disable them.

How We Share Information

We share information only with the service providers that help us operate — for example, our online ordering provider, payment processors, text-message provider, form/email provider, and website host. These providers may only use your information to perform their work for us. We may also disclose information if required by law. We do not sell your personal information.

Data Retention

We keep personal information only as long as needed for the purposes described here or as required by law, then delete or de-identify it.

Security

We use reasonable measures to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our site and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.

Your Choices

• Opt out of texts anytime by replying STOP.
• Ask us what information we have about you, or request that we correct or delete it, by contacting us below.

Changes to This Policy

We may update this policy from time to time. When we do, we'll change the "last updated" date above and post the new version on this page.

Contact Us

Questions about this policy? Reach us at:

Spuds-N-Subs
865 Highway 17 S, North Myrtle Beach, SC 29582
Phone: (843) 491-3225
Email: hello@spudsnsubs.com
Or use our contact form.